Standard Terms and Conditions
i-cycle products (except for consumables) generally come with a full 3-year warranty against manufacturing defects on bicycle frames and 2 years on electric motors, controllers and batteries. All other items have a 1 year warranty.
However, the following Terms and Conditions apply:
- All goods need to be paid for before delivery
- All warranty claims have to be returned to i-cycle at the purchaser's expense. i-cycle will pay return freight (or deliver) on accepted warranty claims
- Claims will not be accepted if the bicycle has been abused or used incorrectly
- Claims will not be accepted if the bicycle has been used for anything other than reasonable on-road or "fit-for-purpose" private use
- Note that we do not offer refunds - our policy is to repair or replace any items under the terms of our warranty - so please choose your tools carefully
- It is our intention that all reasonable claims will be settled amicably!